We offer consultancy across the following areas:
Strategic Catering Consultancy Policy / Strategy / Procedures / Market research / Benchmarking / Pre-qualification / Design / Change management / Sustainability and fairtrade
Contract Catering Consultancy Outsourcing / Insourcing / Tender programme management / Procurement / Turnaround management / Bid management / Contract improvement programmes / Contract facilitation and negotiation
Operational Catering Consultancy Improvement programmes / Customer satisfaction surveys / Customer service measurement / Mystery shopper / Performance measurement and monitoring / Contract compliance / Statutory compliance / Food safety audits / HACCP / Environmental hygiene audits / KPIs / SLAs / Training / Mentoring and coaching
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